Presentations by Oracle Turkey and Business Partners were heavily involved in different sectors. During the sessions, we talked about applications that would make a difference in this regard by providing satisfactory experiences in customer service and sales activities.


In today's market conditions where customer needs are different and companies are moving from product orientation to customer orientation, it is necessary to create a difference in the market by giving customers an excellent service experience from different channels. Smartiks, which emerged from this requirement and is one of Turkey's leading customer relationships and business intelligence service providers, introduced Oracle's latest client experience and service solution RightNow CX with sample scenarios. The cloud-based customer experience management solution RightNow CX was highly acclaimed for its attendance at the promotion.